Keeping people safe has been the national priority over the last seven months. As a customer-facing business, we spent a long time making sure that our workforce is safe, particularly those who continued to deliver services during the lockdown. Steve Fowlie our health and safety lead shares our approach. 

We’re making sure that we are continuing to develop our workforce for the future and looking at apprenticeships is one way we are helping people into work. Sarah Cartlidge our colleague development specialist explains our revised approach this year.

We’re delighted to have a customer scrutiny group who check and challenge our service delivery and performance to help improve our services.  

We know how much our customers love their gardens and we were keen to continue with our annual garden competition — so this year we went virtual!