News

With people struggling to get on the property ladder, many remain at home with their parents or end up renting through the private sector which requires a large deposit and doesn’t hold the security of homeownership.

With increasing pressure on our housing stock and people struggling to find affordable housing, we should be looking at creative and innovative ways to address this so everyone can have a home to be proud of.

Two Dorset businesses have strengthened their relationship by agreeing a contract to manufacture 50 more sustainable modular homes for communities in the South West.

Customers are at the heart of what we do and a great customer experience is a priority for us going forward.

Keeping people safe has been the national priority over the last seven months. As a customer-facing business, we spent a long time making sure that our workforce is safe, particularly those who continued to deliver services during the lockdown. Steve Fowlie our health and safety lead shares our approach. 

We’re making sure that we are continuing to develop our workforce for the future and looking at apprenticeships is one way we are helping people into work. Sarah Cartlidge our colleague development specialist explains our revised approach this year.

We’re delighted to have a customer scrutiny group who check and challenge our service delivery and performance to help improve our services.  

We’ve been working hard over the past year or so to develop our vision and our strategic priorities. At the heart of this work is our focus on our customers and making sure that they are considered throughout the business and in everything we do.  

We work with some amazing people. So this year we nominated our most long serving engaged customer for Inside Housing’s ‘Housing Hero tenant lifetime contribution award’. And we’re so proud to say he’s been shortlisted!

Magna is keen to support organisations across Dorset and Somerset who make a difference to people's lives. We are delighted to support the Dorset Carer's hub with funding so they can provide extra support at this time to local carers.

We’ve all had to adapt to a different way of working and living over the last few months. For our most vulnerable customers, the challenges have been all the more important to overcome so we can continue to provide the extra support they need.